Hello, this is a customer return product. The item appears unused. The installation components have not been removed from their original positions. However, it has been tested as a precaution. The product works properly and the remote control is fully functional. Please refer to the photos for details. Thank you. Additional note The product draws 7.5 kW of electrical power. It cannot be used with a standard household socket. Installation must be carried out in accordance with legal requirements. Any installation and electrical compliance responsibilities are entirely the buyers responsibility
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